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  1. brw.nl - De professionals in klantcontact - Home

    BRW is een adviesbureau gespecialiseerd in het ontwikkelen, verbeteren en besturen van klantcontact. Opgericht in 1999, telt het bedrijf nu ruim 55 ervaren ...
    contact3
    specialist3
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    workforce management1
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    Bereikbaarheid1
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    bestaat1
    klantcontact1
    besturen1
    copc1
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    planningssysteem1
    uitgegroeid1
    cocp1
    erlang-c1
    callcenter kwaliteit1
    callcenter supervisor1
    copc training1
    ito certificering1

    brw.nl - 2009-04-13

  2. TOTE-M

    Tote-m business architects
    Consultants3
    CRM3
    Consultancy3
    Buyers Guide3
    Analyse2
    Call center2
    DOC2
    Customer care2
    Forecasting2
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    Customer Experience1
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    Inhouse1
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    Front office1
    Business Case1
    Customer Experience Management1
    Customer contact center1
    COPC1
    Case-based reasoning1
    Dialoogondersteuning1
    Annemiek van Moorst0
    Boek Annemiek van Moorst0
    Callcenter consultancy0
    Callcenter opleidingen0
    Contactcenter opleidingen0
    Dirk Frans0
    Enterprise Relationship Center0
    Forum Contactcenters0
    Kanaalintegratie0

    www.tote-m.com - 2009-02-05

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